Demo: Autonomous and democratic
Citney, Gert-Jan Zandbergen (Municipality of Breda) and Maarit Kahila (Maptionnaire)
Boartefoyer
Three demos on specific AI applications and challenges.
Local: Multilingual AI for an inclusive labour market
The municipality of Breda has developed the digital WorkinNL assistant in collaboration with, amongst others, the Ministry of Social Affairs and Microsoft. This assistant supports migrant workers by answering questions about work, housing, health and the relevant laws and regulations. What makes this assistant truly special is that you can have a natural conversation with it — and in several languages.
A great and concrete example of how advanced AI technology can be used to provide this target group with better, more accessible and more personalised information.
National: Ask the City Deal your questions and Citney will answer
The City Deal on AI has been working with local authorities, researchers and businesses for years to develop smart and responsible AI applications in cities. All those discussions, projects, reports and lessons have now been brought together in a single knowledge base – and made accessible via Citney.
Citney is the AI persona of the City Deal on AI. You can simply ask her questions: what works in which municipality, what pilot projects are underway regarding participation or housing, what are the pitfalls of introducing AI into a public organisation. Citney looks it up, makes connections and refers you to sources and people.
The brain behind Citney is CityChat: a platform that connects project knowledge from dozens of local authorities via AI, with local data control and European models. Data remains at the source. The knowledge is shared.
During the demonstration, you can ask Citney questions yourself. What does the City Deal already know? And what can you do with that?
European: Listening to the city, where it happens
Behind every resident response lies a story: a place where someone feels unsafe, a square that's missed, a green strip that's underused. Those signals often get lost in stacks of open answers that nobody reads all the way through. Maptionnaire, the Finnish platform used by more than 400 planning organisations worldwide, brings those scattered voices together. Residents place their experience directly on the map, after which AI organises the open responses by theme and sentiment, making visible where people feel at ease and where they don't. Not as a replacement for the conversation, but as a way to see faster who feels heard and who doesn't yet. For municipalities, this means social issues, such as loneliness, unsafety or a lack of meeting places, become concrete and spatially visible instead of remaining scattered across separate forms. During the pitch you'll see how this works in practice: from individual resident stories to a map showing where the city's social fabric is under pressure and where it's strong.